Welcome to our ordering information for your online store! At YUSHRAQ, we want to make sure you know all the important details about shipping your order. Here you will find all the information you need to make the ordering and shipping process smooth and transparent. From ordering to tracking, you have come to the right place. Please read on to find out more and feel free to contact us if you have any further questions. Your satisfaction is important to us and we are here to help you.
How can I place an order?
To place an order, visit our website and search for the product you want. Click on "Add to Cart" and then proceed to checkout to complete the order process.
How long does delivery take?
The delivery window consists of two Time periods:
1. Shipping processing time: order confirmation, quality assurance, packaging
Our goal is to process and ship your order as quickly as possible. We begin processing an order immediately after you place it. This includes emailing your order confirmation, checking the quality of your goods, packing your goods, setting up a shipping label and preparing it for shipping.
Due to high demand, we usually have a shipping processing time of 3-7 working days. Please note that weekends and holidays are not considered working days. After your order has been shipped, you will receive a shipping confirmation by email with a tracking number. With this tracking number you can see the status of your delivery and the expected delivery date.
2. Shipping Delivery time
Once your order has been processed and shipped, the delivery time begins. We work with reliable shipping partners to ensure that your order arrives safely and on time. Typically, delivery takes between 10-26 working days. It is important to note that weekends and holidays are not considered working days.
It is important to note that delivery times are estimates and may be affected by some factors beyond our control, such as delays in customs clearance or during busy periods such as Christmas and Valentine's Day, as well as unforeseen events such as natural disasters or strikes.
If you have any questions or concerns about the delivery time of your order, please do not hesitate to contact us.
How much is the shipping?
FREE standard shipping including tracking
Which payment methods are accepted?
We accept various payment methods, including PayPal, credit card (Visa, Mastercard, American Express) and bank transfer. Select your preferred payment method during the ordering process.
How do I contact customer service?
You can contact our customer service by email (office@yushraq.com). We are available to answer your questions and help you solve any problems
